Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Bank Transfers & Payments
What is an internal transfer? How to make a withdrawal? What payment methods are supported? How to fund my trading account?
Frequently Asked Questions
When can I trade? Will you physically deliver the assets I trade?
General Questions
Am I protected by an investor compensation fund? Where is Traze regulated? How can I check my trading history? How does the referral program work?
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How to reset my passwords? How to sign in from a new device? How to secure my account?
Help Center / Getting Started

How to install MetaTrader 4 in Windows

To install the Traze MetaTrader 4 terminal, you’ll need to download the application on your Windows PC. Just click this link to begin downloading:

Next, run the .exe file once the download process has been completed. When launching the program for the first time, you will see the login window. Enter your live or demo account login credentials to access your account. If you don’t already have an account, register for one here.

System Requirements for MT4 for Windows

MinimumRecommended
Operating System RequirementsMicrosoft Windows 7 or newerMicrosoft Windows 10 – 64-bit version
Processor (CPU)1 GHz or higherIntel Core i5 or higher
RAM512 MB8GB or higher
Storage50 MBSSD Hard Drive
Internet Connection Speed36.6 Kbps1Mbps or higher
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Risk Warning:
Forex trading has a high risk and is not suitable for all investors. Before deciding to invest in the foreign exchange market, you must consider your investment goals, level of experience, and risk tolerance. There is a possibility that you will lose part or all of your initial capital, so you should not invest money that you cannot afford to lose. Make sure to fully understand all the risks involved in forex trading and, if necessary, seek advice from an independent financial advisor. Past performance does not guarantee future results. All investment decisions are personal responsibility, and there is no guarantee from any party that you will benefit from forex trading.

Disclaimer: Trading Derivative Contracts in an Alternative Trading System may not be suitable for all investors. You may incur significant losses within a short period. The amount of money you lose may exceed the initial funds (Initial Margin) you deposited with your Futures Broker. You could lose your entire Margin and any additional Margin placed with the Futures Broker to maintain your Derivative Contract position in the Alternative Trading System. This is because Futures Trading is heavily influenced by leverage, where a relatively small investment can be used to open positions with significantly higher asset values. If you are not prepared for such risks, you should not engage in trading Derivative Contracts in an Alternative Trading System.

PT Traze Andalan Futures is a licensed Futures Broker regulated and supervised by the Commodity Futures Trading Regulatory Agency (BAPPEBTI) under Business License Number: 661/BAPPEBTI/SI/IV/2005 and SPA License Number: 1294/BAPPEBTI/SP/7/2007, the Financial Services Authority (OJK) under Principle Approval Number: S-161/PM.02/2025, and Bank Indonesia (BI) under Registration Number: 27/289/DPPK/Srt/B.

PT Traze Andalan Futures is a member of the Jakarta Futures Exchange (JFX), Membership Number: SPAB-084/BBJ/09/04; a member of the Indonesian Futures Clearing House (KBI), Membership Number: 09/AK-KBI/PN-PA/VII/2022; a member of the Indonesia Commodity & Derivatives Exchange (ICDX), Membership Number: 049/SK/ICDX/DIR/III/2025; a member of the Indonesia Clearing House (ICH), Membership Number: 051/SK/ICH/DIR/III/2025; and a member of the Indonesian Commodity Futures Trading Association (ASPEBTINDO), Membership Number: 0055/ASPEBTINDO/ANG-B/7/2015.

All services and products accessible through the website www.traze.co.id are provided by PT Traze Andalan Futures, with its registered office located at Sinarmas Land Plaza Sudirman (formerly Sinarmas MSIG Tower), 35th Floor, Jl. Jenderal Sudirman KAV 21, Kuningan, Karet, Setiabudi District, South Jakarta City, DKI Jakarta Province, 12920 – Indonesia.

Please note that PT Traze Andalan Futures does not provide services to residents of certain jurisdictions, including but not limited to the United States, Brazil, Canada, Egypt, Iran, North Korea (Democratic People’s Republic of Korea), and the European Union.

 

Official Website: www.traze.co.id | © 2026 Traze

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